I had to have a total knee revision and after much research, I decided to use HealthSouth as my home care provider for the two weeks after my surgery. What a great decision that was.
When I initially called for information, I spoke to Sonja. She was fantastic! She assured me that only top of the line people would come to my home. She was reassuring, comforting and compassionate realizing that having gone through this surgery once last year, I was apprehensive about doing this again.
Beth was the nurse to do the intial visit and evaluation. She was super. She asked valid questions and was never condescending.
Then there was Joe. What a professional! I can only hope that the outpatient physical therapy I get is half as good as Joe was. What a find that must have been for your organization.
I had swelling in the leg after the first surgery and it continued up to and until the revision was completed. For one and a half years I’ve had that swelling. Joe showed me how to reduce the swelling, which made everything much easier to do.
I am a firm believer that an organization’s best assets are its great team members. You should be very proud of your entire team…if they are as good as those sent to help me, you are [very fortunate].